Privacy Policy

Last Updated: 08/02/2026

Welcome to Fremeazo. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website/app (“Platform”).

By using our Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

   a. Information You Provide

        We collect information you share with us directly, such as:

• Name
• Mobile number
• Email address
• Delivery address
• Payment details (we do NOT store full card information; payments are processed through secure gateways)
• Feedback, support requests, or communication with our team

   b. Automatically Collected Information

       When you use our Platform, we may collect:

• Device information (model, operating system, browser type)
• IP address
• Location (approximate, based on IP or permissions)
• Usage data (pages viewed, time spent, interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

        We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our products, services, and platform performance
• Personalize your experience
• Send order updates, alerts, or promotional offers (only if you opt-in)
• Prevent fraud, ensure security, and comply with legal obligations

3. Sharing of Information

        We do not sell or rent your personal data.

        We may share information with:

• Delivery partners to deliver your orders
• Payment gateways to process secure payments
• Service providers who help with analytics, SMS/email notifications, or platform operations
• Legal authorities if required by law or to protect rights, safety, or property

        All third-party partners are required to maintain strict data confidentiality.

 4. Cookies & Tracking Technologies

       We use cookies and similar tools to:

• Enable site functionality
• Remember your preferences
• Improve user experience
• Analyse usage patterns

        You may choose to disable cookies in your browser settings, but some features may not work properly.

5. Data Security

        We implement multiple security measures to protect your personal data, including:

• Encrypted connections (HTTPS)
• Secure payment processing
• Restricted internal access
• Regular security checks

        However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

       We retain your information only as long as needed for:

• Fulfilling orders
• Providing customer support
• Meeting legal or regulatory requirements

       You may request deletion of your data anytime (see Section 9).

 7. Children’s Privacy

       Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

 8. Third-Party Links

       Our Platform may contain links to external websites or apps. We are not responsible for their privacy practices or content.

 9. Your Rights

        Depending on applicable laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Opt-out of promotional communications

       To exercise these rights, contact us using the details below.

 10. Changes to This Policy

        We may update this Privacy Policy from time to time.
        Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Platform indicates acceptance of the updated policy.

 11. Contact Us

       For questions, concerns, or privacy-related requests, please contact:
       Email: wecare@fremeazo.com
       Phone: +91 8088467551